Guarantee Policy

First Attempt Guarantee

PassCert confidently stands behind all its offerings by giving Unconditional First Attempt Pass Guarantee. Since the time our operations started we have never seen people report failure in the exam after using our products. With this feedback we can assure you of the benefits that you will get from our products and the high probability of clearing the exam.

We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.

This means that if due to any reason you are not able to pass the actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address [email protected] within 7 days of exam.

In What Situation Can I Claim The Refund?

All Passcert users are entitled with full refund if he fails the corresponding exam in 90 days from the date purchased our product, and Free Update/Exchange is guaranteed in one year after the purchase. In order to avoid scammers and proceed this Money Back Guarantee for loyal customers, please notice: the money back guarantee policy is not applicable in the following situations:

1. One fails the exam within 3 days after the purchase. Although our dumps are complete enough for you to understand all the knowledge points, yet 3 days is too short to study it well.

2. Corresponding exams only. We only ensure refund for those who buy our product but fails the corresponding exams in 90 days.

3. In case you have downloaded and installed the product, but you have not attended the exam. Passcert will not accept refund claims.

4. Failed by using free exam materials. 

5. Different member. (Candidate's name is different from payer's name.)