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The Avaya IP Office Platform Support Certified Exam (78201X) is a requirement to earn the Avaya IP Office Platform Support (ACSS - 3000) credential. This exam has 63 questions, and the minimum passing score is 71% (44 of 63 correct). The candidate has 90 minutes to complete this exam.

Identify Avaya IP Office Platform versions and options.

Identify Avaya IP Office applications and specifications.

Given a customer scenario, determine the appropriate system requirements.

Given a specified customer requirement, determine the appropriate customized solution.

Describe how to install the Avaya IP Office 500v2.

Define how to Install the Avaya IP Office Server Edition.

Describe how to license the Avaya IP Office Platform.

Identify the management user interfaces needed to configure Avaya IP Office Platform.

Describe how to Configure the Avaya IP Office applications: Voicemail Pro and one-X? Portal.

Define how to configure the security settings.

Identify how to implement a customized Avaya IP Office solution.

Identify how to execute a test plan using the appropriate tools.

Given a troubleshooting scenario, diagnose and address the issue.

Define how to perform upgrade procedures and verify the upgrade status.

Define how to perform backup and restore operations.

The Avaya IP Office Platform Support (ACSS-3000) validates a candidate has achieved an advanced understanding of and competence in troubleshooting, maintaining and administration of Avaya industry leading communications products.

The Avaya Certified Support Specialist gathers and interprets system data, identifies issues, and makes changes to ensure maximum availability and performance of a customer's network. The Support Specialist uses their advanced Avaya troubleshooting, maintenance, and administration capabilities to efficiently and accurately resolve customer's communication issues.

The credential is valid for 2 years and available to Avaya Partners, Customers and Associates.

Hold the Avaya IP Office Platform Implement (ACIS - 77201X) credential

Pass 78201X - Avaya IP Office Platform Support Certified Exam