Good news, we have candidates pass the MB-910 Microsoft Dynamics 365 Fundamentals (CRM) exam with good score. Passcert Microsoft Dynamics 365 Fundamentals (CRM) MB-910 Dumps are designed to help candidates prepare for and pass the Microsoft MB-910 exam. Our Microsoft Dynamics 365 Fundamentals (CRM) MB-910 Dumps contain latest real questions and answers which cover the latest exam objectives to practice in the real exam. You will be able to pass the Microsoft MB-910 exam on the first attempt and get your Microsoft Certified: Dynamics 365 Fundamentals (CRM) Certification.

MB-910 exam covers the customer engagement features and capabilities of Dynamics 365 apps. Candidates of this exam should have a fundamental understanding of customer engagement principles, business operations, and general computer skills.

Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM) will have 40-60 questions that can be of type like a case study, short answers, multiple-choice, mark review, drag, and drop, etc.  And, to pass the exam it is necessary to score a minimum of 700 (on a scale of 1000). Further, the Microsoft MB-910 exam cost is $99 USD including the additional taxes. Lastly, candidates can take the exam in the English language.

Describe Dynamics 365 Marketing (15-20%)

Describe Dynamics 365 Sales (15-20%)

Describe Dynamics 365 Customer Service (15-20%)

Describe Dynamics 365 Field Service (15-20%)

Describe shared features (20-25%)

Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A. Customer Voice survey

B. Customer Service Hub

C. Enterprise Asset Management

D. Event management

Answer: AD

A company integrates LinkedIn Campaign Manager with Dynamics 365 Marketing.

Which two actions can the company perform using out-of-the-box features? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A. Generate leads from LinkedIn.

B. Create email templates for LinkedIn messages.

C. Schedule and publish social posts.

D. Create and publish events on LinkedIn.

Answer: AC

A company organizes and runs conferences and other events. The company is considering using Dynamics 365 Marketing.

The company wants to ensure that they can implement key marketing features without requiring any customizations.

Which three capabilities does Dynamics 365 Marketing support using out-of-the-box functionality? Each

correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

A. Sponsors and sponsorships

B. Regulatory compliance

C. Advertisers and print media and campaigns

D. Session and speaker tracking

E. Registration and attendance

Answer: ADE

A company uses Dynamics 365 Sales.

You need to create a forecast in Dynamics 365 Sales so that the sales director will be able to predict upcoming sales revenue.

Which standard record type is used to create the forecast?

A. Account

B. Lead

C. Quote

D. Opportunity

Answer: D

Your company uses Dynamics 365 Sales.

You need to prepare and send a quote to a customer.

What are two possible ways to achieve the goal? NOTE: Each correct selection is worth one point.

A. Close the quote

B. Generate a document by using a Microsoft Word template.

C. Export the quote as a PDF file.

D. Create an order

Answer: BC

A company plans to implement Dynamics 365 Sales.

Which two out-of-the-box features can you use to capture leads? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A. emails

B. CSV files

C. Dynamics 365 Commerce

D. Dynamics 365 Customer Insights

Answer: AB

A company wants to be able to give quotes to customers from their parts list.

You need to recommend a solution for the company.

What should you recommend?

A. Dynamics 356 Customer Insights

B. Dynamics 365 Sales

C. Dynamics 365 Marketing

D. Dynamics 365 Human Resources

Answer: B

You work as a technician and receive your work assignments by using cases in Dynamics 365 Sales.

You need to review the timeline for a case that you are managing.

Which type of activity appears in the case timeline?

A. Project task

B. Task

C. Entitlement

D. Work order

Answer: C